Technical

Marketing Data SLAs

Defining and monitoring service level agreements for marketing data delivery and quality.

Page Metadata

Meta Title
Marketing Data SLAs Guide | DataInc.ai
Meta Description
Learn how to define, implement, and monitor SLAs for marketing data including freshness, completeness, and accuracy.
Primary Keywords
marketing data SLAsdata service levels
Secondary Keywords
data freshness SLAdata quality SLASLA monitoring

Why Marketing Data Needs SLAs

  • Decision timing

  • Stakeholder expectations

  • Accountability

Marketing decisions are time-sensitive. SLAs ensure data is available when needed.

Freshness SLAs

  • Definition

  • Common targets

  • Measurement approach

Define how quickly data should be available after events occur. Different use cases need different freshness.

Completeness SLAs

  • Coverage targets

  • Gap tolerance

  • Backfill timelines

Set expectations for data completeness and define acceptable gap thresholds.

Accuracy SLAs

  • Error tolerance

  • Reconciliation targets

  • Drift limits

Define acceptable accuracy levels and how discrepancies should be handled.

SLA Monitoring and Reporting

  • Metrics

  • Alerting

  • Reporting cadence

Implement monitoring to track SLA compliance and report to stakeholders.